All Systems Operational
About This Site
This is the Network and Services status page of Kloud9.
Our status page shows outages (problems) and maintenance (planned work) that happen on our network and systems and also that of our partners networks and systems. We try to ensure this site is updated as soon as possible with incidents as they happen.
Contacting us:
Our support number is 0333 996 1000, or you can email support@kloud9.co.uk to raise a support ticket.
Spotted a Major Service Outage?
A Major Service Outage disrupts the service of multiple customers simultaneously. If you believe that an issue affects multiple customers, and is not mentioned here already, phone the number above, and select option 1 or email us support@kloud9.co.uk.
Regular Maintenance:
We do our best to do any work in the evenings from 10pm, any work that can impact service will be raised here, and we try to give 7 days notice before work. (We can also do emergency work that will be posted here).
Kloud9 VoIP Platform
Operational
Kloud9 Support Portal
Operational
Birchwood Boulevard
Operational
Kelsall
Operational
Ditton Priors
Operational
Cleehill
Operational
Cressage
Operational
Clun
Operational
Knightsbridge
Operational
Queen Street
Operational
Hallam Towers
Operational
Victoria House
Operational
Glasswork's
Operational
Viadux
Operational
Print Press
Operational
The Cresent
Operational
Burlington Square
Operational
Transmission House
Operational
Castle Irwell
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
Planned maintenance Ditton Priors
Apr 29, 2024 00:00-06:00 UTC
Update -
We will be undergoing scheduled maintenance during this time.
Apr 25, 2024 - 16:12 UTC
Apr 25, 2024 - 16:12 UTC
Scheduled -
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Apr 29, 2024 - 00:00 UTC
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Apr 29, 2024 - 00:00 UTC
Planned maintenance Cressage
Apr 29, 2024 00:00-06:00 UTC
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 22, 2024 - 13:22 UTC
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 22, 2024 - 13:22 UTC
Planned maintenance Clee hill
Apr 29, 2024 00:00-06:00 UTC
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 22, 2024 - 13:24 UTC
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 22, 2024 - 13:24 UTC
Planned maintenance Kelsall
Apr 29, 2024 00:00-06:00 UTC
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 22, 2024 - 13:25 UTC
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 22, 2024 - 13:25 UTC
Planned maintenance Knightsbridge
Apr 29, 2024 00:00-06:00 UTC
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 29, 2024 - 00:00 UTC
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 29, 2024 - 00:00 UTC
Planned maintenance Clun
Apr 29, 2024 00:00-06:00 UTC
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 25, 2024 - 00:00 UTC
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 29th between 01:00am - 6:00am.
We anticipate the work will take 150 minutes to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted on Apr 25, 2024 - 00:00 UTC