Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 12, 2025 - 03:15 UTC
Scheduled
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on 12th September between 00:05am - 7:00am.
We anticipate the work will take 3 hours to complete, you may lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns, please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.