Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 30, 2025 - 13:00 UTC
Scheduled
Dear Customer,
Planned maintenance with your connection.
We are writing to notify you in advance that we need to complete planned maintenance work on our core network that provides your internet connection. The maintenance is due to take place on April 30th between 13:00 and 18:00.
We anticipate the work will take 90 minutes to complete, you should not lose internet connectivity during this time.
We will provide a further update upon completion of the works. If you have any queries or concerns please contact support on 0333 996 1000.
Please note: We do not need access to your premises to complete this work.
Kind Regards,
Kloud9
Posted Apr 16, 2025 - 09:00 UTC
This scheduled maintenance affected: Birchwood Boulevard and Queen Street.